TechNote

Breeze/Connect Presenter does not communicate with ASPEN AICC LMS

Issue

Breeze/Connect Presenter does not send status, resume data, or scores to ASPEN AICC LMS.

Reason

This occurs because ASPEN only partially URL-encodes the parameters before they are passed to the tracking code.

Solution

To correct the issue, changes must be made to the AICC template files in the Breeze 5/Connect 6 folder. You can do this by following the steps below:

1. Open Windows Explorer and navigate to:
   C:\Program Files\Adobe\Presenter 6\AICC (for Connect 6)
   C:\Program Files\Macromedia\Breeze 5\AICC (for Breeze 5)
2. Open the AICC.htm file in a file editor such as Notepad.
3. Search for the following line:
   strURLParams = (strURLParams == unescape(strURLParams) ? escape(strURLParams) : strURLParams);
4. Add two slashes to the line so that it looks as follows:
   // strURLParams = (strURLParams == unescape(strURLParams) ? escape(strURLParams) : strURLParams);
5. Save and close the AICC.htm file.
6. Republish.

This content requires Flash

To view this content, JavaScript must be enabled, and you need the latest version of the Adobe Flash Player.

Download the free Flash Player now!

Search Support