TechNote (Archived)

Single Conference Call recording per Meeting

Issue

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Breeze users cannot record more than one audio conference call from Premiere Global Services in a Breeze Meeting.

Reason

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Currently, conference call recording is limited to a single recording per Breeze Meeting session. Subsequent recording attempts result in a warning prompt that the previous recording will be erased.

Solution

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Use two or more Meetings to capture additional recordings, or use two or more Meeting sessions to record multiple sessions in the same Meeting.

How do you successfully end a Meeting Session?

The Meeting Host should stop the recording and use the Meeting> End Meeting... menu command. It will take up to 5 minutes for the session to be processed.

How do I know that the session has processed and is ended?

1. Login to the Breeze Manager as a Host of the Meeting.
2. Click on Meeting and navigate to your Meeting room name.
3. Click on Reports.
4. Click on By Sessions.

If the End Time has a "-" (dash) rather than a date/time, then the session for the Meeting has not ended successfully.

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