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TechNote (Archived)

Can't install Dreamweaver 8 updaters for Windows after canceling updater installer

Issue


When installing the Dreamweaver 8 updaters (8.0.1 or 8.0.2) for Windows, if you cancel the update installation in the middle of the installation process, you cannot install the updater in the future. If you try to install the updater at a later time, the updater installer appears to complete successfully, but when you launch Dreamweaver, it's not the updated version. (Ref. 203720)

Reason


The Dreamweaver team has consulted with InstallShield, and has determined that this is a Windows installer issue that Adobe and InstallShield have no control over. This problem occurs with other companies' software as well.

Solution


If you have cancelled the updater installer and can't install the updater at a later time, the workaround is to uninstall and reinstall Dreamweaver. Please see Uninstalling Studio 8 applications on Windows (TechNote 4e7826b7) for instructions on how to completely uninstall Dreamweaver. After reinstalling Dreamweaver, install the desired updater.

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Document Details

ID:785362aa
OS:Windows (All)

Products Affected:

dreamweaver