TechNote

Disable Access Points to Acrobat.com Services in Windows Network Deployments

Administrators can disable the access points to Acrobat.com for network deployments of Acrobat 9 and Adobe Reader 9 using the Adobe Customization Wizard 9. The Adobe Customization Wizard 9 is a free, downloadable utility that allows you to customize the Acrobat installer and application features before enterprise-wide deployments. If your application is not yet installed, you can customize the main product installer and then apply the patch in a second transaction. Or you can customize the product installer and apply the patch in a single transaction. Find the Customization Wizard at www.adobe.com/support/downloads/detail.jsp.

Follow the instructions in the Customization Wizard Help to create a project. Once a project is created, you can disable access points to Acrobat.com services in the following ways:

Disable initiation and participation
Disable initiation of Acrobat.com features only
Selectively disable services

Disable Initiation and Participation

Note: Disabling access through this option prevents access to all Acrobat.com services and also prevents participation in Shared Reviews and live collaboration initiated by others. To allow Shared Review workflows enabled through other sharing mechanisms, like a shared network drive or Sharepoint server, skip this option and choose either of the other two.

To disable access through this option:

Choose "Online and Acrobat.com Features" from the navigation bar.
Select the "Disable all Acrobat.com access, including initiation and participation" in the Acrobat.com Features area.

The following table describes the result of this option.

Note: This description supersedes the Customization Wizard Help.

Setting	Result	Acrobat Registry Entry	Reader Registry Entry
Disable all Acrobat.com access, including initiation and participation	Disables all access points to Acrobat.com services and prevents participation in Shared Reviews and live collaboration initiated by others	[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows] "bEnableAcrobatHS"=dword:00000000\ [HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows] "bEnableWorkflowPart"=dword:00000000 [HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows] "bEnableRTCPart"=dword:00000000	[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\9.0\Workflows] "bEnableAcrobatHS"=dword:00000000 [HKEY_CURRENT_USER\Software\Adobe\ Acrobat Reader \9.0\Workflows] "bEnableWorkflowPart"=dword:00000000 [HKEY_CURRENT_USER\Software\Adobe\ Acrobat Reader \9.0\Workflows] "bEnableRTCPart"=dword:00000000

Disable Initiation of Acrobat.com Features only

To disable initiation of Acrobat.com features but allow participation in Shared Review and live collaboration, follow the steps described above, in Disable Initiation and Participation.

Then use the Direct Editor to prevent the registry entries for Shared Review participation and live collaboration participation from being applied as follows:

Select Direct Editor from the navigation bar.
Choose the "EnterpriseRegistries" table.
Sort the table by clicking the Feature column.
Select the row where feature = "DisableWorkflow" and Name = bEnableWorkflowPart. Change the value in the Action column to "0".
Select the row where feature = "DisableRTC" and Name = bEnableRTCPart. Change the value in the Action column to "0".

Selectively Disable Services

To selectively disable access to Acrobat.com services:

Choose "Online and Acrobat.com Features" from the navigation bar.
Select appropriate options from the table below.
Note: Be sure to clear the "Disable all Acrobat.com access, including initiation and participation" feature first.

The following table describes the result of each option:

Setting	Result	Acrobat Registry Entry	Reader Registry Entry
Disable only initiation of Shared Review and forms	Commands to initiate Shared Reviews and forms are unavailable.	[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows] "bEnableDocCtrInit"=dword:00000000	N/A
Disable only initiation of live collaboration and screen sharing	Commands to initiate live collaboration and screen sharing are unavailable.	[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows] "bEnableRTCAuth"=dword:00000000	[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\9.0\Workflows] "bEnableRTCAuth"=dword:00000000
Disable "Go to Acrobat.com" menu item	The Go to Acrobat.com command is unavailable.	[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows] "bEnableHSLibrary"=dword:00000000	[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\9.0\Workflows] "bEnableHSLibrary"=dword:00000000
Disable only Upload and Share documents to Acrobat.com	The end user cannot use Acrobat.com to upload and share documents.	[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Workflows] "bEnableShareFile"=dword:00000000	[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\9.0\Workflows] "bEnableShareFile"=dword:00000000
Disable only Create Adobe PDF Using Acrobat.com	The command to create PDF files using Acrobat.com is unavailable (Adobe Reader only).	N/A	[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown] "bCreatePDFOnline"=dword:00000000
Disable Buzzword document creation	The end user cannot create documents with Adobe Buzzword.	[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\9.0\FeatureLockDown] "bCreateBuzzwordDoc"=dword:00000000	[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\9.0\FeatureLockDown] "bCreateBuzzwordDoc"=dword:00000000