Accessibility
Adobe
Sign in My orders My Adobe

Title

Disable Acrobat.com Services | Acrobat, ReaderProducts affected

Disabling Acrobat.com Services | Acrobat, Reader

In enterprise environments, administrators often choose to disable all or part of the product's integration with Acrobat.com services. There are several ways to accomplish this configuration: 

  • Windows: 
    • Customization Wizard: Use the Wizard's UI or registry modification feature to set the requisite keys prior to installing the product. If you already have a configured and installed application, consider dragging and dropping its registry to the target directory to leverage settings you already have deployed. There are some differences between the settings for 9.x and 10.x as described below. For links to the latest downloads and documentation, go HERE.
    • GPO: You can distribute and enforce settings via group policies.
  • Macintosh: Use the plist configuration method you already have in place.
  • Any other scripted or configuration method you prefer.

For more detail about preference configuration, download the Administrator's Information Manager (AIM) which contains the Preference Reference (a dictionary of several hundred registry and plist-level preferences) and other resources.

Note: In the tables below, all of the preferences reside at [HKEY_CURRENT_USER\Software\Adobe\(product name: Adobe Acrobat or Acrobat Reader)\(version: 9.0 or 10.0)\Workflows

To disable acrobat.com features, set the following values to 0:

Feature Preference(s)
All acrobat.com access, including shared reviews that use acrobat.com bEnableAcrobatHS
All acrobat.com access, except shared reviews on acrobat.com EnableRTCAuth, bEnableRTCPart, bEnableShareFile
Only Shared Review and Forms Distribution workflows using Acrobat.com bEnableDocCtrInit
All Shared Review participation, including non-acrobat.com workflows bEnableWorkflowPart
Everything, including non-acrobat.com workflows EnableRTCAuth, bEnableRTCPart, bEnableShareFile, bEnableWorkflowPart 

Selectively Disable Services

The following keys disable specific acrobat.com services. Both of these keys can be disabled and locked by creating the same key at [HKLM\SOFTWARE\Policies\Adobe\(product)\(version)\FeatureLockdown]

Feature Preferences  Notes
Create PDF online bCreatePDFOnline Reader only.
Create Buzzword document bCreateBuzzwordDoc Deprecated for 10.x and later

 


Doc ID
(cpsid_50894)

Last updated
2011-05-19

OS
Windows XP
Windows (All)

Contacting Adobe Support

Still need help?
Find out about all your support options.
Contact support