Out-of-office delegation, queue-sharing aren't in users' worklists

Out-of-office delegation, queue-sharing aren't in users' worklists | LiveCycle ES2Products affected

You have enabled out-of-office delegation or queue sharing in Workspace, but the new tasks aren't forwarded to the target users' worklists.

Enable out-of-office delegation or queue sharing for the task in Workbench.

Start Workbench.
Open the related process in Workbench.
Select the AssignTask operation.
Follow the instructions below for enabling queue sharing or out-of-office delegation.

Open the AssignTask properties and select the "Add ACL for shared queue" option.

Open the AssignTask propreties and select the Allow Out Of office Designation option.

The out-of-office delegation and queue sharing functionalities only forwards new tasks that arrive after you enable the delegation in Workspace.

Setting out-of-office delegation:

Sharing your queue:

Doc ID
(cpsid_50837)

Last updated
2010-12-12

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