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Title

OpenOffice 3.x is supported as LCES 8.2.1.2 (build 8.2.2003.1.516326.5)Products affected

Issue

When an OpenOffice 3.x file (e.g. ODFv1.2) is being converted using LCES PDFG version/build prior to 8.2.2003.1.516326.5, the following error occurs:

"Conversion fails with the error - OpenOffice is not installed on this system or environment variable OpenOffice_PATH is not set."

Solution

  1. Install OpenOffice3 and update the OpenOffice_PATH variable.
  2. Restart the LiveCycle server.
  3. Proceed with the conversion (for example, using the adminui interface).

Additional information

LCES PDFG 8.2.1.2 as of build # 8.2.2003.1.516326.5 supports OpenOffice 3.x. LCES 8.2 documentation presently only lists OpenOffice2.4 as the supported version.

Supportability of OpenOffice 3.x has been added in LCES 8.2.1.2 (SP2) - build # 8.2.2003.1.516326.5 


Doc ID
(cpsid_49686)

Last updated
2011-01-07

OS
Windows 2003

Products affected

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