TechNote (Archived)

Moderated Chat pod has no line breaks between questions and answers

Issue

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The participant's question and the presenter's response are printed on the same line in a moderated Chat pod when the presenter responds to all participants.

For example:

1. A participant types the question "How do I register for an event?" into the moderated Chat pod and hits enter.

2. The presenter selects the participants question in the Q&A pod and types the answer: "You must fill out the event registration form."

3. The presenter clicks the "Answer question to everyone" button.

4. The text appears on the same line in the moderated Chat pod:

Participant: How do I register for an event?Presenter: You must fill out the event registration form.

Normally, the text should appear this way:

Participant: How do I register for an event?
Presenter: You must fill out the event registration form.

Solution

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This issue has been resolved on our Breeze Hosted (ASP) system and has also has been resolved for licensed customers. If you are a licensed customer, meaning that you are running Breeze on your own network, download Breeze 5.1 Service Pack 1.

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