TechNote

Acrobat 8.x-9.0 continues to remount Review Servers (Mac OS)

Issue

Your Mac OS system continues to remount a review server after you participate in a server-based PDF review with Adobe Acrobat.

Solution

Solution 1: Remove the review that is associated with the server that is being mounted.

Choose Comments > Track Reviews.
In the Tracker window, remove the review that is associated with the server that is mounting.
Close the Tracker window.

Solution 2: Remove the Synchronizer directory.

Warning: Removing the Synchronizer folder will remove all Shared Reviews from your Tracker.

If you are on Adobe Acrobat 8.x remove the following directory:
Macintosh HD/Users/[USERNAME]/Library/Acrobat User Data/[8.0 or8.0_x86]/Synchronizer/

If you are on Adobe Acrobat 9.0 remove the following directory:
Macintosh HD/Users/[USERNAME]/Library/Application Support/Adobe/Acrobat/[9.0or9.0_x86]/Synchronizer/