Acrobat 8, 9, or 10.x continuously remounts review servers | Mac OS Products affected
Issue
Your Mac OS system continues to remount a review server after you participate in a server-based PDF review with Adobe Acrobat.
Solutions
Solution 1: Remove the review that is associated with the server that is being mounted.
- Choose Comments > Track Reviews.
- In the Tracker window, remove the review that is associated with the server that is mounting.
- Close the Tracker window.
Solution 2: Remove the Synchronizer directory.
Warning: Removing the Synchronizer folder removes all Shared Reviews from your Tracker.
- For Acrobat 8, remove the following directory: Macintosh HD/Users/[user name]/Library/Acrobat User Data/[8.0 or8.0_x86]/Synchronizer/
- For Acrobat 9, remove the following directory: Macintosh HD/Users/[user name]/Library/Application Support/Adobe/Acrobat/[9.0 or 9.0_x86]/Synchronizer/
- For Acrobat 10, remove the following directory: Macintosh HD/Users/[user name]/Library/Application Support/Adobe/Acrobat/10.0/Synchronizer/
Doc ID
(kb405844)
Last updated
2011-03-05
OS
Mac OS 10.5
Mac OS 10.6
Mac OS 10.4
Products affected
