Accessibility

TechNote

Unable to upload content (Connect 7)

Issue


When you try to upload content to an Adobe Connect server, you receive the following error message:

"You do not have permission to perform this operation. Please contact an Account Administrator for assistance."

Reason


You are not part of the Authors group in Adobe Connect.

Solution


To resolve this issue, contact your Connect Administrator and ask to have your user account added to the Authors group.

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Document Details

ID:kb403578
OS:Windows (All)
Windows Vista
Windows XP

Products Affected:

acrobatconnect
acrobatconnectprofessional