Slow performance in Adobe RoboHelp HTML 7Products affected
Issue
The performance of Adobe RoboHelp HTML 7 is slow.Reason
This issue can occur if you have many fonts are within the font set file for the project (rhfontset).Solution
Complete one of the following solutions:
Solution 1: Update the iWYSIWYG.dll file on your system.
- Download iWYSIWYG.dll to your computer.
- Replace this .dll file in your RoboHelp 7 installation location on your computer:
- If you did not install RoboHelp to the default location, then replace the DLL in <RoboHelp Install Directory>\RoboHTML
- If you installed the application to the default location, then replace the DLL file in C:\Program Files\Adobe\Adobe RoboHelp 7\RoboHTML
Solution 2: Remove all non-essential fonts from within your rhfontset APJ file in the RoboHelp project folder.
- Open your project in RoboHelp 7.
- Choose Format > Font Sets.
- Select all non-essential fonts and choose Delete
Note: You must complete this process with each current RoboHelp 7 project you are working with, and for any newly created RoboHelp 7 project.
Doc ID
(kb403361)
Last updated
2009-11-16
OS
Windows Vista
Windows XP
Products affected
