Adobe Digital Editions does not install on Windows or Mac OS
Issue
Adobe Digital Editionsdoes not install on Windows 7, Windows Vista, Windows XP, or Mac OS X.
Solution
Manually install Adobe Digital Editions for Windows
- Finish installing or uninstalling any other applications.
- Download Adobe Digital Editions 1.7.2 for Windows.
- Click Run in the File Download screen to start installation.
- Follow the on-screen instructions.
- Choose which optional components to install:
- Start Menu Shortcuts: Creates shortcuts to the Digital Editions program, help web page, home page, and uninstall program.
- Desktop Shortcut: Creates a shortcut on your desktop to Digital Editions.
- Quick Launch Shortcut: Creates a shortcut to Digital Editions in the Quick Launch bar.
- Start Adobe Digital Editions: Starts Digital Editions after installation.
- Specify a location for the program.
Manually install Adobe Digital Editions for Mac OS
- Finish installing or uninstalling any other software.
- Uninstall any earlier versions of Adobe Digital Editions (see below)
- Download the installer package for your Mac OS X platform:
- Mac PPC: Adobe Digital Editions 1.7.2 for Mac PPC
- Mac Intel: Adobe Digital Editions 1.7.2 for Mac Intel
Note: If you selected the wrong link, an error message appears. Close the message box and select the correct link to restart the installation.
- If necessary, unzip the .zip file. If you're using Safari as your Internet browser, or if Firefox is set up to unzip files, the file unzips automatically.
- Double-click the .pkg file to start the installer, and follow the on-screen instructions.
Uninstall previous versions of Digital Editions:
- From your user directory, locate /Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin/open.
- Drag the digitaleditions1x5 folder to the Trash.
- Empty the Trash. You must have admin privileges to complete this step.
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