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Full-screen hardware scaling may not work (Adobe Flash Player 9.0.115.0 and later)

Issue


Full-screen hardware scaling may not work and may default to software-rendered playback. Full-screen hardware-based scaling requires Adobe Flash Player 9.0.115.0 or later.

Reason


Flash Player supports a variety of system configurations. However, for hardware scaling to function correctly, install the latest drivers for your individual video card. Additionally, install DirectX 9 for Windows.

Solution


If your system does not support hardware-scaled full-screen playback, then Flash Player will automatically change to software-rendered full-screen playback.

Visit your video card's manufacturer website to obtain new video drivers.

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Document Details

ID:kb402883

Products Affected:

flash
flashplayer
flexbuilder