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Crash when you run Web Photo Gallery on Mac OS X v10.5 (Photoshop CS2, Photoshop Elements 4)

Issue


When you attempt to run Web Photo Gallery in Adobe Photoshop CS2 or Adobe Photoshop Elements 4 on Mac OS X v10.5.x (Leopard), the application crashes.

Reason


The Web Photo Gallery plug-in that shipped with Photoshop CS2 and Photoshop Elements 4 is not compatible with Mac OS X v10.5.x.

Solution


Replace the Web Photo Gallery plug-in with the new version.
  1. Quit Photoshop CS2 and Photoshop Elements 4.
  2. Download the new version of the Web Photo Gallery plug-in from the following link:
    WebContactSheetIIplugin.zip
  3. If your web browser did not automatically extract the plug-in (WebContactSheetII.plugin) from the downloaded .zip file, double-click the .zip file to extract the plug-in.
  4. In the Finder, navigate to the Automate folder:
    • For Photoshop CS2, navigate to /Applications/Adobe Photoshop CS2/Plug-Ins/Adobe Photoshop Only/Automate.
    • For Photoshop Elements 4, navigate to /Applications/Adobe Photoshop Elements 4.0/Plug-Ins/Automate.
  5. Remove the WebContactSheetII plug-in from the Automate folder. You might want to save this plug-in in case you need to revert back to it.
  6. Drag the new WebContactSheetII plug-in that you extracted into the Automate folder.
  7. Re-open Photoshop CS2 or Photoshop Elements and run Web Photo Gallery.

Note: If you are using Photoshop Elements 4, then do not choose File > Create Web Photo Gallery to use this feature after you update the plug-in. Instead, choose File > Automation Tools > Web Photo Gallery.

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Document Details

ID:kb402781

Products Affected:

photoshop
photoshopelements