Adobe Creative Suite 3 products crash when you save, open, or place a file, after installing the Version Cue CS3 3.1.0 update (Mac OS X v10.4.x - 10.5)
Issue
After you install the Adobe Version Cue CS3 3.1.0 update,the following Creative Suite 3 products may crash when you attempt to save, open, or place a file on Mac OS X:
- Adobe InDesign CS3
- Adobe InCopy CS3
- Adobe Illustrator CS3
- Adobe Photoshop CS3
- Adobe Flash CS3 Professional
- Adobe Bridge CS3
Reason
The Version Cue update was not successfully completed and the installed VersionCueUI.frameworkfile is damaged.
Solution
Download and run the FixVCUIFramework application.
- Click this link: download the FixVCUIFramework.zip file.
- Double-click FixVCUIFramework.zip to decompress it.
- Double-click the FixVCUIFramework application.
When prompted, enter your password for the administrative user of the machine.
Note: There is no visual feedback that the script ran successfully, but the completion of it is instantaneous. You don't need to reboot.
You can now use the Creative Suite 3 products as expected.
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