TechNote

Connect user account deleted when removing the user from a group

Issue

---

If the following steps are taken when removing a user from a group, the user is instead completely deleted from Connect:

1. Go to Administration > User and Groups.
2. Double-click on a group.
3. Select the user.
4. Click Delete.

Solution

---

If your purpose is to only remove a user from a group, you should use one of the two methods listed below.

Option 1:

1. Go to Administration > Users and Groups.
2. Select the group you want to remove the user from.
3. Click Information > Edit Group Membership.
4. Under Current Group Members, select the user you want to remove and click Remove.

Option 2:

1. Go to Administration > Users and Groups.
2. Select the user you want to remove from a group.
3. Click Informaton > Edit Group Membership.
4. Under Current Group Membership, select the group membership you want the user removed from and click Remove.

Search Support

---