Accessibility

TechNote (Archived)

Meetings intermittently crash while screen sharing on an Intel-based Macintosh

Issue


When using Adobe Connect Professional 6 on an Intel-based Macintosh, the meeting room intermittently crashes when screen sharing.

Reason


While this issue is still under investigation, meeting room crashes seem more frequent under Mac OS X 10.4.8 than earlier versions because of changes to Apple OS and Rosetta.

Solution


Our engineering team is aware of this issue and plans to address it in a future release of Adobe Connect Professional 6. This issue only affects the hosts and presenters in a meeting.

AlertThis content requires Flash

To view this content, JavaScript must be enabled, and you need the latest version of the Adobe Flash Player.

Download the free Flash Player now!

Get Adobe Flash Player

Creative Commons License

Search Support


Document Details

ID:kb400840

Products Affected:

acrobatconnect
acrobatconnectprofessional