TechNote

Error: "Adobe Acrobat 8 Professional cannot be launched at this time. You must launch at least one other suite component..." (Creative Suite 3)

Issue

When you try to open Adobe Acrobat 8 Professional, the application returns the error "Adobe Acrobat 8 Professional cannot be launched at this time. You must launch at least one other suite component (such as Adobe Photoshop) before launching Acrobat 8 Professional."

Reason

Solution

Do one or both of the following solutions:

Solution 1: Open another Creative Suite 3 application first.

Open any other Creative Suite 3 application and follow the on-screen instructions to enter a serial number and activate your software. Then open Acrobat 8 Professional.

Solution 2 (Mac OS only): Move the Acrobat, Adobe PCD, and Adobe PDF folders.

Quit any Adobe applications that are open.
In the Finder, navigate to /Library/Application Support/Adobe.

Note: This folder path refers to the Library folder at the root level of the startup disk, not the Library folder that is inside a user's Home folder.
Move the following folders to your Documents folder or another safe location:
- Acrobat
- Adobe PCD
- Adobe PDF
Important: Do not delete these folders.
Open Acrobat 8 Professional.
Enter your serial number when prompted.