TechNote (Archived)

FlashPaper 2 is not installing properly with Contribute 3.11

Issue

Other applications on your Microsoft Windows computer may either hang or freeze when you attempt to print or convert a document to FlashPaper 2.

Reason

The FlashPaper driver does not install correctly with the new installation technology used by the Contribute 3.11 installer.

Solution

The solution is to re-install FlashPaper from the Command Prompt:

1. On Windows, go to: Start > Run.
2. Type cmd and click ok to invoke the Command Prompt.
3. Type cd C:\program files\macromedia\FlashPaper 2\i386, click Enter.
4. Type ..\fpdriversetup.exe “ui, click Enter.
   
   This will run the old driver install executable. It's very important to be in the i386 folder, and run the exe which is in the parent folder by preceding the command with ..\ as shown above.
5. Type exit to exit the Command Prompt.

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