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Adobe Connect Meeting Connection Test

 Issue

 

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I am having problems connecting to my Acrobat Connect meeting. Is my computer configured correctly for use with Acrobat Connect? 

 

Solution

 

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Acrobat Connect provides an online Connection Test for troubleshooting connection problems with your Adobe Connect Meeting. This utility tests the four key components for a successful meeting experience: 

 

Flash Player version 

Network connectivity to the Adobe Connect server 

Available bandwidth 

Acrobat Connect Meeting Add-in version 

 

You can access this utility inside the meeting room by selecting Help > Troubleshooting or by clicking on the following URL: 

https://admin.acrobat.com/common/help/en/support/meeting_test.htm

 

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Document Details

ID:d83c3511

Products Affected:

acrobatconnect
acrobatconnectprofessional