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Error when uploading file in Breeze Meeting

Issue


The following error may be seen when uploading a PowerPoint file to a Breeze Meeting:

 Upload error:error sco-update invalid 

Reason


The error occurs because the file name exceeds the 60 character file name limit in Breeze.

Note: The 60 character file name limit is also applicable to other file types (SWF, JPG, GIF).

Solution


Rename the file to comply with the file name limit. The file extension (.ppt, .swf, .jpg) must also be included in the count for the entire file name. It is better to rename the file to have no more than 56 characters (55 characters if the file extension contains 4 characters, such as .jpeg).

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Document Details

ID:b342477d

Products Affected:

acrobatconnect