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Error "The application Illustrator has unexpectedly quit..." when you use Pathfinder commands, the knife tool or other operations in Illustrator CS2 (Intel-based Mac and Mac OS X 10.4.8)

Issue


When you use Pathfinder commands, the knife tool, or other operations in Adobe Illustrator CS2, the application crashes with the following error message, "The application Illustrator has unexpectedly quit. Mac OS and other applications were not affected." Other operations could include Copy and Paste, scaling, moving, or others.

Details

You are running Illustrator CS2 on an Intel-based Mac running OS X 10.4.8.

Solution


Do one of the following solutions:

Solution 1: Update to Mac OS X 10.4.9.

For information on the Mac OS update, visit the Apple website at www.apple.com/macosx/.

Solution 2: Restart Illustrator with the Appearance palette hidden.

  1. Start Illustrator.
  2. Deselect Appearance from the Window menu.
  3. Quit and restart Illustrator.

Note: You can show the Appearance palette after you have restarted Illustrator. The adverse behavior may re-appear in subsequent working sessions and you may have to repeat the steps in this solution.

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Document Details

ID:333449
OS:Mac OS (All)

Products Affected:

illustrator