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Title

Reconnect missing files | Photoshop Elements | WindowsProducts affected

Issue

Your images display with a broken link icon in the Organizer in Adobe Photoshop Elements. You moved a folder with or without subfolders to a different location using Windows Explorer instead of the File > Move command in Photoshop Elements.

Solution

Reconnect the missing images. To reconnect all missing images all at once, follow these steps.

  1. Go to File > Reconnect > All Missing Files.

Note: Depending on where the directory is located, it's possible Photoshop Elements can't quickly locate and reconnect your missing files. In such cases, the reconnect dialog appears only briefly and it's unnecessary to complete these steps. If Photoshop Elements begins searching for missing files, then complete the rest of these steps.

  1. Select Browse.
  2. In the reconnect dialog, click Select All on the left side.
  3. On the right side, click the Browse tab and navigate to the moved folder.
  4. Click Find in the upper-right corner, instead of Reconnect.

Note: If you moved multiple folders, repeat step 4 and 5 for any files that weren't found in the selected folder.

Additional information

If you move a folder using Windows Explorer instead of choosing File > Move in Photoshop Elements, then the Organizer loses the link between the image thumbnail. The actual image on the hard drive and displays a broken link icon.

The Find option in the Reconnect Missing Files dialog box allows you to reconnect all images at once within a folder and all its subfolders.


Doc ID
(333358)

Last updated
2011-04-06

OS
Windows (All)

Products affected

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