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TechNote

Version Cue CS2 icon appears with a red X and fails to start on Intel-based Macintosh computers

Issue

When you open the Adobe Version Cue CS2 preferences, you receive the following error message:

"You cannot open Adobe Version Cue CS2 preferences pane on this computer. Contact the developer of this software for a newer version."

Details

The Version Cue icon in the Finder menu bar at the top of the Mac OS desktop appears with a red X (indicating it is turned off). Version Cue does not turn on when you choose Turn Version Cue CS2 On.

Background information

Adobe Version Cue CS2 is incompatible with and not supported on Intel-based Macintosh computers.

Adobe is working on the Universal support of its applications. For more information, please refer to the article, "FAQ: Adobe Support for Intel-based Mac computers" on the Adobe website at www.adobe.com/products/pdfs/intelmacsupport.pdf .

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Document Details

ID:332794
OS:Mac OS (All)

Products Affected:

creativesuite