Error "...Hardware or system error" when you start the Editor or "Interface not found" when you start the Organizer (Photoshop Elements 4.0 on Windows)
Issue
When you start Adobe Photoshop Elements, the Editor returns the error message "Unable to continue because of hardware or system error. Sorry, but this error is unrecoverable," and the Organizer returns the error message "Interface not found."
Solution: Enable the Event log service.
1. Choose Start > Settings > Control Panel.
2. Double-click Administrative Tools, then Services.
3. Right-click Event Log and select Start.
Note: The Event Log can only be disabled in the Microsoft System Configuration utility (msconfig) under the Services tab, but should never be turned off.
Background information
The error messages "hardware or system error..." or "interface not found" when you start either the Editor or Organizer indicate a system level problem. These messages display if Event Log is disabled. The Event Log is a Microsoft service that should never be disabled.
This content requires Flash
To view this content, JavaScript must be enabled, and you need the latest version of the Adobe Flash Player.
Download the free Flash Player now!
