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Tryout version requests a serial number (InDesign, Illustrator, or Photoshop CS2 tryouts on Windows)Products affected



After you download an Adobe product tryout, you are prompted to enter a serial number.


This problem occurs with Adobe InDesign CS2, Adobe Illustrator CS2, and Adobe Photoshop CS2 tryouts.

Solution: Extract the downloaded zip file and then install the tryout.

1. Extract the downloaded ZIP file by using a file extraction utility (for example, WinZip). For instructions, see the documentation included with the utility.

2. Double-click the Setup.exe located within the extracted Adobe product folder to install the tryout.

Background information

If you try to install the InDesign, Illustrator, or Photoshop tryout (ZIP file) without first extracting the files, you are prompted to enter a serial number.

Doc ID

Last updated

Windows (All)

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