TechNote

PDF file isn't created when you print to Adobe PDF Printer (Acrobat 7.0.1 on Mac OS X v10.4)

Issue

When you print to Adobe PDF Printer from any application, a PDF file isn't created and the printer dialog box shows a status of Jobs Stopped.

Details

You installed the Adobe Acrobat 7.0.1 update on Mac OS X v10.4.

In the Print dialog box, the Copies And Pages menu doesn't list PDF Options.

Solution: Remove and reinstall Acrobat 7.x, and then apply theAcrobat 7.0.5, 7.0.7 and 7.0.8 updates.

If you have Acrobat 7.0 or later, remove and reinstall Acrobat and then choose Help > Check For Updates Now to install the 7.0.8 update. Alternately, you can download the update from the Adobe website at www.adobe.com/downloads/ .

Background information

The Acrobat 7.0.1 update removes some of the Adobe PDF Printer files and prompts Acrobat to open the Detect And Repair dialog box the next time you start Acrobat. Even though you run this repair, some of the affected Adobe PDF Printer files aren't repaired and Adobe PDF Printer still can't create PDF files. Updating to 7.0.8 corrects the problem.