TechNote (Archived)

Clicking Office hyperlinks does not open linked PDF files (Acrobat 7.0, Adobe Reader 7.0 on Windows)

Issue

The linked PDF file does not open when you click a hyperlink in a Microsoft Office document, such as Microsoft Word or Microsoft Excel.

Details

The PDF file is located on a local machine or a shared hard drive.

Linked PDF files that are located on web servers open as expected.

You use Adobe Acrobat 7.0 or Adobe Reader 7.0.

Solution: Install the Acrobat 7.0.8 update or the Adobe Reader 7.0.8 update.

In Acrobat or Adobe Reader, choose Help > Check For Updates Now to install the update.

Alternately, you can download the update from the Adobe website:

-- For Adobe Reader or Acrobat 7.x: Download the 7.0.8 update from the Adobe website at www.adobe.com/downloads/ .

-- For Adobe Reader 6.x or earlier: Download the full installation of Adobe Reader 7.0.8 from the Adobe website at www.adobe.com/products/acrobat/readstep2.html .

Background information

Acrobat 7.0 and Adobe Reader 7.0 search only web servers for PDF files that are linked to Office documents via hyperlinks. Acrobat 7.0.5 and Adobe Reader 7.0.5 search web servers, local drives, and shared drives for linked PDF files.