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TechNote (Archived)

Photoshop crashes or returns a program error when you print an image description (CS)

Issue

When you try to print an image that contains data in the Description field of the File Info dialog box, Photoshop crashes with a program error (Windows) or crashes to the desktop (Mac OS X).

Detail

You selected Description in print preview.

Solution: Select an additional printing option.

1. Choose File > Print With Preview.

2. Select Show More Options.

3. Choose Output from the drop-down menu.

4. Select another option in addition to Description (for example, Labels or Registration Marks).

5. Print the image.

Background information

The error occurs when you print to a non-PostScript printer.

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Document Details

ID:330603
OS:Windows (All)
Mac OS (All)

Products Affected:

creativesuite