TechNote

Page breaks move or text reflows when you convert a Microsoft Word document to PDF (Create Adobe PDF Online)

Issue

When you convert a Microsoft Word document using Create Adobe PDF Online, pages break differently or text reflows in the resulting Adobe PDF document.

Solutions

Do one of the following solutions:

Solution 1: Use the new Create PDF Online Printer to convert your document to PDF.

1. Go to the Create Adobe PDF Online website at http://createpdf.adobe.com/ and sign in with your Adobe ID.

2. On the right side of the main page, click the link to Add Create Adobe PDF Online To Your List Of Printers.

3. Follow the onscreen instructions to install and use the printer.

Note: This printer driver is only available to Microsoft Windows users.

Solution 2: Set the Adobe Universal PostScript Windows driver as the default printer, and then convert the document.

1. Quit Word.

2. Install the Adobe Universal PostScript Windows driver and the Adobe Acrobat Distiller PPD (PostScript Printer Description) file, and then create a virtual printer. For instructions, see document 328620 , "Create PostScript files for Create Adobe PDF Online (Windows)."

3. Set the virtual printer as the default printer for the system. (The virtual printer will appear in the list of printers as Acrobat Distiller or the name you entered in the Printer Name box during the Adobe PostScript Driver setup.) For instructions on how to set the default printer, see "Specify your default printer" in Windows Help.

4. In Word, open the document, review the formatting, and then save it.

5. Convert the document to PDF using Create Adobe PDF Online.

Solution 3: Print the document to PostScript, and then convert the PostScript file to PDF.

1. Install the Adobe Universal PostScript Windows driver and the Adobe Acrobat Distiller PPD (PostScript Printer Description) file, and then create a virtual printer. For instructions, see document 328620 , "Create PostScript files for Create Adobe PDF Online (Windows)."

2. In Word, choose File > Print.

3. Choose the virtual printer from the Printer Name menu. (The virtual printer will appear in the list of printers as Acrobat Distiller or the name you entered in the Printer Name box during the Adobe PostScript Driver setup.)

4. Select Print To File, and then click OK.

5. In the Print To File dialog box, choose All Files from the Save As Type menu.

6. In the File Name box, type a name for the PostScript file that ends in .PS (for example, myfile.ps).

7. Choose a location to save the file, and then click OK.

8. Submit the PostScript file to Create Adobe PDF Online.

Background information

Microsoft Word formats documents based on the properties of the default printer. When you submit a Word file, Create Adobe PDF Online uses the Adobe Acrobat Distiller 5.0.5 printer. If the default printer on your system has different properties than Acrobat Distiller 5.0.5, you may experience discrepancies in formatting when Create Adobe PDF Online converts the document to PDF. The Adobe Universal PostScript Windows driver has the same printing properties as Acrobat Distiller 5.0.5.

Create Adobe PDF Online retains the existing formatting and font information in PostScript files.