TechNote (Archived)

FrameMaker Cannot Find Document Referenced in Hypertext Link

Issue

When you click a hypertext link that should open another document, FrameMaker returns the message, "Cannot find the document named [filename]. Make sure that the file exists." Or, when you edit the hypertext command, FrameMaker returns the message, "[filename] was not found. Make sure the file exists and is a Framemaker document."

Solution

Edit the hypertext command to include the complete name of the destination file, including the extension it may have (e.g., *.fm).If the destination file is in a different folder, include the pathname. For example, a Jump to Named Destination command might look like this:

gotolink c:/Windows/desktop/myfile.fm:linkname

Additional Information

When setting up hypertext commands, you must include the complete filename for FrameMaker to locate the file. Similarly, if the file is in another folder, you must include the complete path or FrameMaker will look only within the current folder. For more information on using hypertext in FrameMaker documents, see "Chapter 18: Hypertext and View-Only Documents" in the Adobe FrameMaker [5.5 or 6.0] User Guide.