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Keyboard shortcuts don't work in Illustrator (CS, CS2 on Mac OS X v10.4)

Issue

Keyboard shortcuts don't work in Adobe Illustrator when the U.S. Extended keyboard layout is selected in the System Preferences.

Solutions

Do one of the following solutions:

Solution 1: Install the Illustrator CS2 12.0.1 update. (CS2 only)

Download the update from the Adobe website at www.adobe.com/support/downloads .

Solution 2: Select the standard U.S. (Roman) keyboard layout.

1. Choose System Preferences from the Apple menu.

2. Double-click International Settings.

3. Click the Input Menu tab.

4. Deselect U.S. Extended and then select U.S.

5. Close the International dialog box.

Background information

The U.S. Extended (Unicode) keyboard layout disables keyboard shortcuts in Illustrator CS and CS2 on Mac OS X v10.4. The Illustrator 12.0.1 update fixes this behavior for Illustrator CS2.

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Document Details

ID:324729
OS:Mac OS (All)

Products Affected:

illustrator