Cannot start Breeze due to duplicate admin login
Issue
The Breeze server is unable to start. There is an entry in the log files similar to the line below:
main (e) <status code="invalid"><invalid field="login" type="string" subcode="duplicate"/></status>
Reason
The email address used in the custom.ini file for ADMIN_EMAIL is already found in the database. Breeze throws an error when initializing because of this conflict.
Solution
Use a different email address for the ADMIN_EMAIL attribute found in the custom.ini file. Use the following steps to do so:
- Stop all Breeze services.
- Open the custom.ini file.
- Locate 'ADMIN_EMAIL' and change the entry to another email address.
- Save the custom.ini file.
- Restart the Breeze services.
Note: Another reason the duplicate entry can occur is when an import is done to the database that inserts a second ADMIN_EMAIL record. There may be problems deleting the record from the database and the database will have to be reverted to resolve the conflict.
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