TechNote

Too Many Activations alert after upgrading to Flash 7.2

Issue

Some Macintosh users on computers that have multiple ethernet ports (for example, the computer has both a built-in ethernet and an Airport card) may be asked to re-activate when upgrading from an earlier version of Macromedia Flash MX 2004 to version 7.2. After reactivating Flash MX 2004 version 7.2, users may see an erroneous alert indicating the serial number has been activated too many times.

Note: These are depicted menus”use the actual menus in the dialog box within your application.

Solution

We are working to resolve this issue in Macromedia's activation service. In the meantime, if you encounter a œToo many Activationsdialog box, contact Macromedia Activation Support to have the problem corrected.

How to contact Macromedia Activation Support

Since the contact information for Macromedia Activation Support is different according to your locale, the dialog box itself helps you determine the correct contact information. You can find the suitable phone number for your geographic locale by either of the following two methods:

Make the appropriate selections in the location and language pop-up menus available on the Macromedia Product Activation dialog box (as pictured above).
Click the Activation Help link in the lower left corner of the Macromedia Product Activation dialog box, then click the Activation Support Center link.

Note: These are depicted links”use the actual links in the dialog box within your application.