Accessibility
Adobe
Sign in My orders My Adobe

Title

Adobe Connect passwords are case sensitiveProducts affected

Adobe Connect passwords are case sensitive. For example, if the password was "Secret" when the account was created or the last time the password was reset, enter it as "Secret." Entering "secret" returns an error saying that the password is incorrect.

If you cannot remember your password, click Reset Password feature to change the password. For more information, see Reset a forgotten password for Adobe Connect (cpsid_49982).


Doc ID
(tn_18766)

Last updated
2011-04-26

Products affected

Contacting Adobe Support

Still need help?
Find out about all your support options.
Contact support