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TechNote (Archived)

How to reset a forgotten password

To reset a forgotten password, go to the Breeze Manager login page and click on the link that reads "Forgot your password?" An e-mail will be sent to the e-mail address specified. In the e-mail, there will be a link to a page where the password associated with that e-mail address can be changed.

If the e-mail address entered does not exist, an error indicating"Not a valid login" will appear. If this occurs, try to submit the e-mail address again, checking for typographical errors or misspellings. Be sure to include the full e-mail address with the @ symbol and the domain name (for example, name@domain.com).

If this problem persists, contact Breeze Technical Support. Note that Technical Support can not provide your password. If necessary, your account can be reset. For information on contacting support see Contacting Breeze Technical Support (TechNote tn_18690).

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ID:tn_18729
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