TechNote (Archived)

Macromedia Flash Player 5 does not work in OS X

Issue

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The Macromedia Flash Player 5 will not work in OS X, even after updating the OS.

Reason

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OS X and/or Internet Explorer for OS X may not be completely updated.

Note: The version numbers for Internet Explorer for OS X may be somewhat misleading. The version of Internet Explorer that ships with OS X is 5.1b1 (5502). This browser will not work with the updated Flash Player for Mac OS X. However, an updated version of Internet Explorer is 5.1b1 (3408). Though the release number is lower, this is a later version, and it will work with the current Macromedia Flash Player.

Solution

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After initially updating OS X, restart the system and run the updater again (System Preferences > Software Update > Update Now), restarting after each update until the OS does not allow any further updates. Then, install the Flash Player according to the instructions in the Readme included with the download.

Additional Information

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For more details about Macromedia Flash and OS X, please refer to Macromedia Flash, Macromedia Flash Player, and Mac OS X (TechNote 15234).

For general information about Macromedia products and OS X, please refer to Macromedia product support for Mac OS X (TechNote 15224).

The Macromedia Flash Player for OS X is available for download from the Macromedia Web Players page.

For more Macromedia Flash Player troubleshooting tips, refer toMacromedia Flash Player Support FAQ (TechNote 15511).

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