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TechNote (Archived)

'Flash not installed' error when installing Extensions

Issue


When attempting to install an Extension from the Macromedia Exchange for Flash, an error message appears that says Flash is not installed, even though Flash is installed.

Reason


An old version of the Macromedia Extension Manager is installed on your system.

Solution


Download and install an updated version of the Macromedia Extension Manager.

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Document Details

ID:tn_14945

Products Affected: