TechNote (Archived)

Firewall considerations when using Authorware

Issue

When accessing an Authorware piece from behind a corporate firewall, the file does not work correctly.

Reason

Authorware supports the use of many different data types. Occasionally, problems can occur if a firewall is being used and the data type in question is not explicitly set up to be allowed by the network administrator.

Solution

By default, any data types that are not allowed will be denied. The only way to get around a firewall is by having a system administrator create a hole in the firewall for the specific types of data the file references externally. Alternately, the file could be modified to rely only on common Internet data types which will probably already be allowed by the network administrator.