TechNote

Contribute error "Entry Point not Found"

Issue

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After you install Microsoft Internet Explorer 7, Contribute will not start and returns with the error message, "Contribute.exe - Entry Point not Found."

Reason

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The PSAPI.DLL file included with Contribute 3.x and Contribute 4 does not work with Internet Explorer 7. An older instance of PSAPI.DLL in the Contribute program folder needs to be updated with the version found in the C:\WINDOWS\system32 folder.

Solution

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CopythePSAPI.DLL file from the C:\WINDOWS\system32 folder and place it into the Contribute program folder.

Important: Make sure you do not have Contribute running when you make the following modifications.

1. Close Contribute if the application is open.
2. Navigate to the Contribute program folder.
   • Contribute 4: C:\Program Files\Adobe\Contribute 4\
   • Contribute 3: C:\Program Files\Macromedia\Contribute 3\
3. Find and rename PSAPI.DLL to PSAPI.DLL_OLD.
4. Navigate to C:\WINDOWS\system32 and copy the file PSAPI.DLL.
5. Paste the file PSAPI.DLL into the Contribute program folder.
6. Relaunch Contribute.

Additional Information

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The PSAPI.DLL file for Contribute also effects FTP login information. Please see document 57ff5d, "Contribute loses FTP login credentials after you install Internet Explorer 7".

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