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TechNote (Archived)

Breeze Manager's login page loops endlessly

Issue


When trying to log in to the Breeze Manager, the login page loops endlessly without any error message.

Solution


Follow the steps below to resolve the issue:

  1. Clear the cache memory and cookie settings of Internet Explorer.

    To do this, open a browser and go to Tools > General > Temporary Internet Files. Click on Delete Cookies and Delete Files.
  2. Temporarily turn off any firewall and anti-virus programs that are running and try accessing your Breeze account while they are off.
  3. Add "breezecentral.com" to the list of managed websites for privacy setting.
    1. In Internet Explorer, select Tools > Internet Options.
    2. Go to the Privacy Tab and click Edit.
    3. Add breezecentral.com in the list and toggle between 'Block' and 'Allow', to check which one works for your network setting.

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Document Details

ID:87c37a1e
OS:HP-UX
Linux
Mac OS (All)
Solaris
UNIX
Windows (All)
AIX
Browser:Internet Explorer
Database:DB2
Informix
MySQL
Oracle
SQL Server
Sybase
MS Access

Products Affected:

acrobatconnect