TechNote (Archived)

Unable to browse in Contribute to create a link to files other than web pages

Issue

Creating a link to a file that is not a web page or an image fails in Contribute if you use the Browse button in the Browse tab of the Insert Link dialog box (screen shot below). The link text field remains empty, and text added to that field is not retained once you click OK. This only happens to users on a Macintosh, and does not happen if linking to an image or a web page.

Browse tab of the Insert Link dialog box

Solution

If the file is contained within your website, use the Choose button in the Browse tab of the Insert Link dialog box to insert a link to non-html files.
If the file is located in an external site, type the address (URL) in the address field in the Insert Link dialog box.