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Photoshop.com Community Questions—Mobile
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Mobile
What is Photoshop.com Mobile?
How much does Photoshop.com Mobile cost?
What phones does Photoshop.com Mobile support?
What's required to set up my Photoshop.com membership to use Photoshop.com Mobile?
Where can I get more information about Photoshop.com Mobile?
What makes Photoshop.com Mobile unique?
How do I upload my photos to Photoshop.com from my phone?
Why aren’t my photos aren't uploading?
How do I share photos from my phone?
How do I share my photos on other social network sites?
How do I view my online photos or albums on my phone?
Are the photos scaled down while uploading to Photoshop.com?
Does deleting my photos on the phone remove them from my online library or online albums on Photoshop.com?
Does Photoshop.com Mobile support photo editing or video uploading on a phone?
Do I need Photoshop Elements 7 to get Photoshop.com Mobile?
Mobile
Q: What is Photoshop.com Mobile?
A: Photoshop.com Mobile is the easiest way to upload, view, and share photos online from a mobile phone. It allows you to easily upload photos from the road to Photoshop.com, access them anywhere, and share them with friends and family. All you need is a supported mobile phone and a Photoshop.com account. Photoshop.com Mobile works with Windows Mobile, iPhone, and Android phones.
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Q: What does Photoshop.com Mobile cost?
A: Photoshop.com Mobile itself is free. Download the application and install it on your phone. For information about data usage charges on your phone while using Photoshop.com Mobile to upload photos, contact your wireless provider.
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Q: What phones does Photoshop.com Mobile support?
A: Photoshop.com Mobile directly supports a number of Windows Mobile phones from HTC, Samsung, Motorola, and Palm, including a few touch phones. See http://mobile.photoshop.com for the latest list of supported devices. Adobe partnered with ShoZu to offer users of the iPhone, BlackBerry, and other phones the ability to upload and store photos. With ShoZu, you can also take advantage of the photo editing, management, and sharing capabilities on Photoshop.com. For more information, visit www.shozu.com.
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Q: What's required to set up my Photoshop.com account to use Photoshop.com Mobile?
A: Nothing more than installing Photoshop.com Mobile on your supported phone.
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Q: Where can I get more information about Photoshop.com Mobile?
A: Visit the Photoshop.com Help and Support page for online FAQs, the user guide, and Adobe Online Forums. Also, check out these documents for specific information about Photoshop.com Mobile for Android, iPhone and iPod Touch, or Windows Mobile.
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Q: What makes Photoshop.com Mobile unique?
A: With Photoshop.com Mobile, you can easily upload, view, and share your photos online wherever you are, no computer required. Together, Photoshop.com Mobile, Photoshop.com, and Photoshop Elements or Adobe Premiere Elements give you rich access to your photos and videos from your phone, a browser, or your desktop.
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Q: How do I upload my photos to Photoshop.com from my phone?
A: You have two choices: upload photos from your phone to your private library on Photoshop.com automatically as you take them, or manually whenever you want. You can even keep using your phone normally while the photos are uploaded in the background. Make sure that your phone is connected to the Internet. For detailed instructions, see Photoshop.com Mobile User Guide.
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Q: How can I find out why my photos aren't uploading?
A: First check Options > Settings to make sure you're signed in. If that checks out, make sure that you have network coverage at your current location.
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Q: How do I share my photos from my phone?
A: The first time you upload and share photos from your phone, a Mobile Shared album is automatically created for you on Photoshop.com. From then on, all mobile photos you upload and share are stored privately in your online library and publicly in the Mobile Shared album on Photoshop.com.
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Q: How do I share my photos on other social network sites?
A: Once your phone photos are uploaded, you can use Photoshop.com to easily share your photos on Facebook, Flickr, Photobucket, and Picasa. See "How can I edit photos that I already have on sites like Facebook, Flickr, Photobucket, or Picasa?" for more details. Alternatively, you can share entire albums (the albums must be public, or shared with friends) by embedding them in one of the several supported third-party sites. Simply select the album you want to share in My Library, and click Publish to see the list of supported third-party sites. All of those sites can accept embeddable slide shows from Photoshop.com.
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Q: How do I view my online photos or albums on my phone?
A: Photoshop.com Mobile gives you access to all of your online photos and albums from the road, without using up your phone's limited storage space. You can view your online photos in My Library or view them in My Albums on your phone. Either way, they don't have to be stored on your phone.
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Q: Are the photos scaled down while uploading to Photoshop.com?
A: Photoshop.com Mobile uploads the original JPEG file.
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Q: Does deleting my photos on the phone remove them from my online library or online albums on Photoshop.com?
A: No. Photos uploaded to Photoshop.com can only be deleted online.
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Q: Does Photoshop.com Mobile support photo editing or video uploading on a phone?
A: Not yet. In the meantime, you can do both when you access Photoshop.com from any web browser.
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Q: Do I need Photoshop Elements 7 to get Photoshop.com Mobile?
A: No, it's not a requirement. However, if you're a Photoshop Elements 7 customer, you can sync your online organizer with your desktop organizer automatically. Syncing your organizer gives you an easy route from your phone photo to your desktop for managing, editing, creating, and sharing.
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