Community Questions

Created:: 2009-11-06

Products:: Acrobat.com

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Acrobat.com Community Questions

Answers from Adobe and users in the Acrobat.com community.

Getting started with your account
Sign up/sign in
Create PDF files
Share and collaborate on files
Buzzword documents
Tables
Presentations
Publish
ConnectNow
Workspaces
CS Review

Getting started with your account

• What is Acrobat.com?
• What are the system requirements for Acrobat.com?
• What is the size limit for files I can upload to Acrobat.com?
• How much storage space do I get with Acrobat.com?
• How much does Acrobat.com cost?
• How secure is the Acrobat.com server ?
• Which languages are Acrobat.com online services available in?
• What support is available for Acrobat.com?

Q. What is Acrobat.com?
A. Acrobat.com is an online service that lets you:

Convert and combine files to PDF
Store and share files and collaborate on documents online
Meet online using Adobe ConnectNow web conferencing

Q. What are the system requirements for Acrobat.com?
A. View the system requirements on the Adobe.com website for information on supported configurations.

Q. What is the size limit for files I can upload to Acrobat.com?
A. You can upload a file up to 100 MB in size to Acrobat.com.

Q. How must storage space do I get with Acrobat.com?
A. You have 2 GB of free storage, and additional storage is available to paid subscribers.

Q. How much does Acrobat.com cost?
A. Acrobat.com offers both free and paid subscriptions. For more information on advanced features and subscriptions, see the feature comparison page.

Q. How secure is the Acrobat.com server?
A. Acrobat.com employs some of the latest technology available for Internet security, including Secure Sockets Layer (SSL) technology. For more information, see system security.

Q. Which languages are the Acrobat.com online services available in?
A. Acrobat.com is available in English, French, German, Italian, Japanese, and Spanish, except for Buzzword, which is not available in Japanese. Tables and the Microsoft Outlook Add-in are displayed only in English.

Q. What support is available for Acrobat.com?
A. Support options available to all users include online product Help, knowledgebase articles, and moderated forums. Paid Acrobat.com subscribers can also contact support by chat and phone for one-on-one assistance. For more information, visit Acrobat.com Help and Support.

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Sign up/sign in

• How do I sign up for Acrobat.com?
• I forgot my password--how do I reset it?
• I haven't received an e-mail validation.

Q. How do I sign up for Acrobat.com?
A. All you need is an Adobe ID, which consists of an e-mail address and password that you create. If you already have an Adobe ID, you can use it with Acrobat.com--go to acrobat.com and sign in. If you don't have an Adobe ID, sign up for one at acrobat.com.

Q. I forgot my password--how do I reset it?
A. You can reset your password by clicking "Forgot your password?" on the sign-in page for Acrobat.com.

Q. I haven't received an e-mail address validation.
A. During the e-mail verification and password reset process, messages are sent to your e-mail address. Sometimes spam/junk e-mail folders trap the e-mails.

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Create PDF files

• How can I convert file formats not directly supported for PDF conversion by Acrobat.com?
• How do I convert files to PDF after using up the free PDF conversions?
• Is there a limit to the size of the file I can convert to PDF?
• I exported a file as a PDF but I don't see it in the Acrobat.com organizer.
• Why can't I edit a PDF file in Acrobat.com?
• Can I comment on a PDF file in Acrobat.com?

Q. How can I convert file formats not directly supported for PDF conversion by Acrobat.com?
A. For file formats that are not directly supported for PDF conversion, you can use the Adobe CreatePDF Desktop Printer (available only for Windows). To install the Adobe CreatePDF Desktop Printer, choose Create PDF > Install Adobe CreatePDF Desktop Printer to download the installer. Then, run the installer to set up the Adobe CreatePDF Desktop Printer (you need administrator rights to install Adobe CreatePDF Desktop Printer). After you've set up the printer, open a document in the application in which it was created and choose the print function. Select Adobe CreatePDF Desktop Printer from the printer list, set the print options that you want, and print the file. PDF files you create are stored in your Acrobat.com account.

Alternatively, you can use Adobe Acrobat from your desktop to create PDF files. For more information, see Acrobat Help and Support.

Q. How do I convert files to PDF after using up the free PDF conversions?
A. If you need more Adobe PDF conversions, you can upgrade to a paid Acrobat.com subscription. To upgrade an Acrobat.com subscription, see purchasing options.

Q. Is there a limit to the size of the file I can convert to PDF?
A. Yes. There is a 100 MB per file limit.

Q. I exported a file as a PDF but I don't see it in the Acrobat.com organizer.
A. When you create a PDF file by exporting from Buzzword, Tables, or Presentations, the PDF file is saved to your computer. The native file (Buzzword, Presentations, or Tables) is saved in the organizer. If you also want to store the PDF file in your Acrobat.com organizer, upload it from your computer.

Q. Why can't I edit a PDF file in Acrobat.com?
A. PDF is a format that is most frequently used to create a snapshot of a document, for a final stage or archive. PDF is not typically used as an editable format. With Acrobat.com, you can convert files to PDF, or export them from Buzzword, Tables, or Presentations as PDF files, but you cannot edit PDF files.

To edit a PDF, use Adobe Acrobat desktop software. For more information, see the Adobe Acrobat Pro product page.

For more information on using PDF files in Acrobat.com and Buzzword, see this article in the Acrobat.com blog.

Q. Can I comment on a PDF file in Acrobat.com?
A. Enabling commenting in PDF files requires that you have a copy of Adobe Acrobat. After you enable commenting in Acrobat, you can use Acrobat.com to do a shared review. Or, you can send the PDF to others where they can use the free Adobe Reader to comment.

Question from: mjschmidt | Answered by: Divij_Kumar | Full thread

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Share and collaborate on files

• What if my e-mail notification for a shared document doesn't arrive?
• My e-mail address has changed. Can I still get to my shared files?
• Why doesn't a shared review PDF download when the e-mail link is clicked?
• Where is the download for the Outlook Add-In?
• How do I share documents from Acrobat.com?
• Can I link to my documents on Acrobat.com?
• Does the recipient of a document have to sign up for Acrobat.com?
• Can I update files that I have already uploaded and shared with others?
• How can I use Acrobat.com with my team? Does every team member need a subscription?

Q. What can I do if my e-mail notification for a shared document doesn't arrive?
A. Check the e-mail addresses of the recipients you have shared the file with and verify that you are using their correct e-mail address. If the e-mail addresses are correct, have your recipients check their spam/junk e-mail folders. Sometimes the share e-mails are treated as spam and get caught in spam filters. If you have already shared with a particular user, the new file appears in their organizer instantly.

Q. My e-mail address has changed. Can I still get to my shared files?
A. To access a shared file for the first time, use the e-mail address that the file was originally shared with. You can then update your e-mail address in your Acrobat.com account preferences (click My Account from within the application and update the address in Settings). After updating and verifying your new e-mail address, you have access to all your shared files, even files shared with your previous address.

Q. Why doesn't a shared review PDF download when the e-mail link is clicked?
A. Ask recipients to make sure that they have the latest Flash Player (Flash Player 10.0.22.87 or later). Also ask that their browser settings are treating Acrobat.com as a safe/trusted site. Recipients also need a DSL or faster Internet connection. For information on how to use, see Acrobat.com with Acrobat.

Q. Where is the download for the Outlook Add-in?
A. You can find the download here. The following article provides a little more background on sharing files from Microsoft Outlook 2007: http://blogs.adobe.com/acom/2009/03/file_sharing_from_microsoft_ou.html

Question from: reggie rabbit | Answered by: AbhigyanModi | Full thread

Q. How do I share documents from Acrobat.com?
A. First, upload your document to Acrobat.com. Open the file and click Share File at the bottom-left corner of the Acrobat.com application window. Click Share It With Individuals, and then enter the e-mail addresses of your recipients and create an optional message. Recipients receive an e-mail with a link they can click to view or download the document.

Q. Can I link to my documents on Acrobat.com?
A. Yes. Each document you upload to your Acrobat.com account is assigned a unique website address. So, you can link to your documents or embed rich previews on your own website, blog, or wiki.

Q. Does the recipient of a document have to sign up for Acrobat.com?
A. For documents that are published, recipients do not need an Acrobat.com account. For unpublished documents, recipients must sign up for a free Acrobat.com account to access the document. For each document, you decide how restrictive you want to be.

Q. Can I update files that I have already uploaded and shared with others?
A. Yes. You can upload a new version of an existing document and retain the document's unique URL. The new uploaded document must have the same document name as the previous version.

Q. How can I use Acrobat.com with my team? Does every team member need a subscription?
A. A subscription is not required for team member; they can sign up to use the free version of Acrobat.com. With the free version, you can write and share documents for commenting, and use a two-person meeting room to share a screen, whiteboard, and webcam. The paid offerings include meetings with up to either 5 or 20 people, depending on the package, and increased storage and support.

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Buzzword documents

• Does the recipient of a Buzzword document have to sign up for Acrobat.com?
• What languages are supported for Buzzword documents and spell check?
• What is the file size limit for importing files into Buzzword?
• Why do some documents I imported into Buzzword look different from the original?
• How do I add a special character?
• I tried dragging the margins with the ruler but they don't get wider.
• Why do I jump to the bottom of the page when I click an endnote?
• When I print a document, it doesn't appear as it did in the file.
• Can I lock some text in a document?
• How can I remove multiple shared files?
• What happens to my document if I get disconnected?
• Is there an offline version of Buzzword?

Q. Does the recipient of a Buzzword document have to sign up for Acrobat.com?
A. No. If you publish your document, anyone with the document's address (URL) can access and read your document. To edit or comment on a document, the recipient needs an Acorbat.com account, and needs to be signed in to it. Click the Share File button and select Publish It.

Q. What languages are supported for Buzzword documents and spell check?
A. Buzzword has support for a number of languages. The user interface and help files are available in English, French, and German, Italian, and Spanish. The application can accept keyboard input from various languages from the Latin-1 set, which is primarily Western European languages.

The spell check dictionaries include 19 languages. Danish, Dutch, English (CN), English (UK), English (US), Finnish, French (France), French (Canada), German, German (Reformed), German (Swiss), German (Swiss Reformed), Italian, Norwegian (Bokmal), Norwegian (Nynorsk), Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish.

To set your default language for spell check, click My Account in the upper-right corner of the application window. Then, click Document, and select the Document Language. Existing documents use their previous language dictionary until you explicitly change that document's dictionary.

Q. What is the file size limit for importing files into Buzzword?
A. You can import files up to 10 MB.

Q. Why do some documents I imported into Buzzword look different from the original?
A. Buzzword maintains document integrity as much as possible. However, some imported documents have features and fonts that Buzzword does not support. In some cases, it is not possible to maintain complete document integrity.

Q. How do I add a special character in Buzzword?
A. To add a symbol, such as a copyright or accent mark, click Insert > Special Characters. Special characters can be any of the following:

Characters from non-English languages, such as the letter "u˝ with an umlaut (ü), the acute accent over the letter "e" (é), and so on. Currently, Buzzword does not provide characters from non-Latin alphabets, such as Arabic, Cyrillic, Greek, or Hebrew, or from ideographic languages, such as Chinese.
Fractions and symbols, such as currency symbols.
Non-English punctuation and other punctuation that does not appear on the keyboard, such as the em dash (—).

Q. I tried dragging the margins with the ruler but they don't get wider.
A. Choose Document > Page Setup, then increase paper width and height or decrease the page margins.

Q. Why do I jump to the bottom of the page when I click an endnote?
A. The endnote number acts like a hypertext link and takes you to the endnote at the end of your document. Click the number in the endnote to return to your original location.

Q. When I print a document, it doesn't appear as it did in the file.
A. Print a Buzzword document using the Document > Print menu command, rather than using your browser File > Print command.

Q. Can I lock some text in a document?
A. You can lock the entire document and make it read-only so anyone can view the content but can't change it or add comments. When you share a document, set role to Reader. If you have already shared a document, select a person's tile in the Collaborator bar and click the context menu (gray circle) to change the role.

Q. How can I remove multiple shared files?
A. Press Ctrl-click (Windows) or Cmd-click (Mac OS) to select multiple files in the organizer, and then press the Delete key.

Q. What happens to my document if I get disconnected?
A. The Synchronator turns gray when you're no longer connected to the Internet. Also, a red pencil (instead of the usual green) indicates that you have unsaved changes. If you change your document and attempt to save after losing your connection, Buzzword notifies you that you are not connected. If you keep Buzzword open, your changes are saved after the network connection is restored.

Q. Is there an offline version of Buzzword?
A. Not yet.

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Tables

• What's the best way to bring data into Tables?
• How do I reference a single cell rather than a whole column?
• How large is the maximum size of the worksheet?
• When is it important to turn on Private View?
• Can I lock cells so that no one can change the values?
• Can I show a table in ConnectNow?
• Can I copy a Buzzword table into the Tables application?
• Can I add graphics, hyperlinks, colors, fonts/styles, charts, and timelines to my table?

Q. What's the best way to bring data into Tables?
A: You can copy and paste data from a spreadsheet, Word table, or website table. (You can upload an Excel file and share it but cannot edit it.)

Q. How do I reference a single cell rather than a whole column?
A. Tables calculations are column-based and formulas are built using the values in the column. This approach allows you to build the formula once and it is automatically copied into all the other cells in the column. As you add rows, you don't have to copy the formula again, and summary rows automatically include the new data in the calculation.

Q. How large is the maximum size of the worksheet?
A. A table can be up to 1,500 rows. The number of columns in a table does not apply against the maximum size limit.

Q. When is it important to turn on Private View?
A. Use Private View if you want to filter and view specific data without changing the table layout that others see. The data that you enter is saved in the worksheet but others do not see the filtering. If you're working together in a meeting and want to make sure that everyone sees your filtering, don't use Private View.

Q. Can I lock cells so that no one can change the values?
A. Individual cells cannot be locked, but you can set the sharing role to reader so that people can only view the table but not change it.

Q. Can I show a table in ConnectNow?
A. Yes, it's just like any other application that you can share in your screen.

Q. Can I copy a Buzzword table into the Tables application?
A. Yes, you can copy a table from Buzzword to Tables. However, Tables does not support styles, so any styles applied in Buzzword are lost in Tables. Your data isn't affected.

Q. Can I add graphics, hyperlinks, colors, fonts/styles, charts, and timelines to my table?
A. Not yet. These features are all planned for a future release.

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Presentations

• Can I embed a presentation into a web page or blog?
• How do I add a hyperlink or button to my web page that links to a presentation?
• I have problems displaying the Presentations window in the Firefox browser.
• How do I present when I'm not connected to the web?
• Why can't I add comments to a presentation?
• How do I change the background color?
• Is there a way to start and stop a movie clip (FLV) in a presentation?
• What controls are available to me when I’m playing back a presentation?
• Can I include an image as part of the background – like a watermark?
• How do I share a template I've created?

Q. Can I embed a presentation into a web page or blog?
A. To embed a presentation, first export it to PDF and then import the PDF into Acrobat.com. In the organizer, select the menu to the right of the filename and choose Copy Embed Code to copy the required HTML code to the clipboard. Then paste it into a web page to embed the presentation preview.

Q. How do I add a hyperlink or button to my web page that links to a presentation?
A. Each presentation has a unique URL, so you can use that to bookmark a specific presentation. If you provide that link to others, they also need to be explicitly invited to the presentation from within Acrobat.com to access the presentation. Or, if you publish the presentation, anyone who has the URL can access and see the presentation in slideshow mode.

Q. I have problems displaying the Presentations window in the Firefox browser.
A. The presence of a Firefox add-on called AdBlock Plus can cause screen scaling problems. In particular, when AdBlock Plus is enabled, the Presentations display extends just beyond the screen display area, forcing horizontal and vertical scroll bars. Fortunately, there is a workaround.

Q. How do I present when I'm not connected to the web?
A. Before you disconnect, export a presentation as a PDF file. You can save the PDF file on your computer as an archive and e-mail later to a colleague or potential client. To enable others to view the presentation as a slide show, share it through Acrobat.com.

Q. Why can't I add comments to a presentation?
A. A workaround is to add a text object to a slide and type the comment in the object. You can color code them by reviewer.

Q. How do I change the background color?
A. In the Slide toolbar color set menu, select the context menu (gray circle) next to Background color and click Edit Color. Choose a color in the Color Picker color box or enter RGB percentages. You can also enter a hexadecimal value for a specific color.

Q. Is there a way to start and stop a movie clip (FLV) in a presentation?
A. Not at this time.

Q. What controls are available to me when I’m playing back a presentation?
A. Clicking a slide advances to the next slide (click the arrows on the sides to go back and forth. To play the slide show at full screen, move the pointer over the upper-right area to display transparent controls and click the left control. Use the slide browser at the bottom to jump to a specific slide--you don't need to exit the slide show to find the slide you want. Press Esc to exit full screen. Click the X control to return to editing mode.

Q. Can I include an image as part of the background – like a watermark?
A. Click the Master tab and from the objects panel on the right, insert a text, image, or graphic object. you can place the object anywhere on the master slide. With the object selected, use the opacity slider and the other options in the Shape toolbar to create the background image that you want to appear on each slide.

Q. How do I share a template I've created?
A. Create a presentation and set a theme, color set, and transition, and then share it with your colleagues to enter content. Keep in mind that if you share with others as co-authors, any changes that you and co-authors make affect everyone's shared copy. For example, if you're sharing a company template, set the user role to reader so that colleagues cannot change the original. That way, to use it to create their own presentation, they can make a copy and edit the copy.

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Publish

• How do I save a document to my desktop?
• How many documents can I export to PDF?
• How do I print documents shared with me through Acrobat.com?

Q. How do I save a document to my desktop?
A. You can save a Buzzword, Tables, or Presentations document to your desktop by using the Document/Table/Presentation > Export command to export the document to a number of different file types (PDF only for Presentations). The exported file is saved to your computer's desktop.

Q. How many documents can I export to PDF?
A. There is no limit on the number of documents that you can create in Acrobat.com and export to PDF using Buzzword, Tables, or Presentations. The limit on the number of documents you can upload and then convert to PDF is five for the free account. You can upload and convert an unlimited number of files with a paid subscription.

Q. How do I print documents shared with me through Acrobat.com?
A. If the shared file is a PDF, download it, then open it in Adobe Reader or Adobe Acrobat, and print from there. If the shared file is a Buzzword, Tables or Presentations document, print it from the native application. For example, you can print a Buzzword file by opening it and choosing Document > Print.

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ConnectNow

Meeting access

Q. How many people can attend my meeting?
A. The number of people that can attend your meeting depends on whether you are a free or a Premium subscriber:

Free subscriber: 2 people, including yourself.
Premium basic subscriber: 5 people, including yourself.
Premium plus subscriber: 20 people, including yourself.
Learn more about becoming a Premium subscriber.

Q. Does a meeting guest have to sign up for an account to attend a meeting?
A. No, meeting attendees do not need to sign up for an account. Attendees can attend your meeting by signing in as a guest by clicking the link in the meeting invitation.

Q. Does a meeting attendee have to download any software to attend my meeting?
A. No. Meeting attendees don't have to download any software if they have the latest version of Adobe Flash Player. (Flash is installed in most browsers worldwide.) If attendees would like to share their screen, they are prompted to install the ConnectNow Add-in.

Q. Does ConnectNow include free audio conferencing?
A. No. Many free phone conferencing services are available. You can search for these services on the web. You can also use your computer's microphone and speakers as an alternative to phone conferencing.

Q. How do I customize my meeting room URL?
A. You can change your meeting room URL, for example, if you want the URL to include your name or a project name. While logged in to your meeting room, select Help > Account Settings. Next to Meeting URL, click Change.

Q. How do I change meeting room text to a different language?
A. ConnectNow supports English, French, German, Italian, Japanese, and Spanish. To change the text in the ConnectNow user interface to a different language, select Help > Account Settings. Next to Display Language, use the menu to select a language and click OK. Close your browser window and log in again to see text in the new language.

Q. I can't get into the meeting and am receiving a system error message.
A. Check the following:

Ensure that you are connected to the Internet.
Check that you meet the system requirements. For a complete list of the most current system requirements, see http://www.adobe.com/acom/systemreqs/.
Disable pop-up blocker software.
Clear the browser cache.
Try connecting from another computer.
Try joining the meeting as a registered user.
Try joining the meeting as a guest.
Confirm that you are using the correct password.

Q. I've logged in to the meeting but nothing is happening.
A. If the meeting host hasn't made the meeting public, you need approval to enter the room. When you try to enter, the host gets an approval request. It can take several minutes for the host to respond to your request.

Q. My company proxy server is blocking access to ConnectNow.
A. Being behind a proxy server can affect your ability to access ConnectNow. Try the following:

Within Internet Explorer, select Tools > Internet Options. Click the Advanced tab.
Enable the setting Use HTTP 1.1 Through Proxy Connections and click OK.
Close all browser windows. Then open one browser window to try connecting to the meeting again.

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Screen sharing

Q. I can't share my screen.
A. When you try to share your screen and are prompted to download the ConnectNow Add-in, click Install. (To check if you already have the ConnectNow Add-in installed, use the meeting connection diagnostic test: http://www.adobe.com/go/connectnow_meeting_diagnostic.)

Q. I'm having trouble installing the ConnectNow Add-in file.
A. Try clearing your Flash cache (instructions can be found here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html). Also disable pop-up blockers and make sure that you have the latest version of Flash Player (10 or later). If the automatic installer is still not working, you can manually install the screen sharing add-in. For more information, see Add-in download and instructions.

Q. When I share my screen, others in the meeting room cannot see the screen clearly.
A. If the other meeting room participants are using fast connections, you can change to high fidelity screen sharing. Click Meeting > Preferences > Screen Sharing and select Enable.

Q. I don't see the option for sharing my screen.
A. Check the Attendee List to be sure that you are a host or participant. If you are an audience member and want to share your screen, send a message to the meeting host asking for participant status.

Q. How can I improve my meeting room performance?
A. By default, ConnectNow detects the connection speed for each attendee and automatically sets the room bandwidth. In most cases, it is best to use the automatic bandwidth detection setting. The meeting host can specify the bandwidth setting at which the meeting is broadcast. In your meeting room, select Meeting > Preferences. Click Room Bandwidth and select Automatic, LAN, DSL/Cable, or Dial-Up Modem. When you choose a setting, the Webcam pod, Screen Sharing pod, and voice controls adjust their bandwidth production to the value you selected. For example, if you select DSL/Cable, the components do not generate more than 400 kbps of total bandwidth.

Q. How can I schedule a future meeting with ConnectNow?
A. There's nothing you need to do in ConnectNow to schedule a meeting. This is your meeting room and it is available whenever you need it. You can use any calendar program, such as Microsoft Outlook or Yahoo! Calendar, to schedule your meeting and invite participants. Simply add your personal meeting room URL to the invite by typing the URL directly into the calendar event. L earn more and download the Microsoft Outlook 2007 Plug-in.

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Webcam and audio

Q. My image doesn't show up when I choose Share My Webcam.
A. Ensure that your webcam is plugged in and recognized by the computer before entering the meeting. If the webcam is not recognized, try installing or updating camera drivers. Also, when you try to share your webcam and are prompted to grant webcam access permissions to Flash Player, click Allow.

Q. Audience members can't access their webcams.
A. Promote audience members to participants. Also, have participants check their camera connection and update drivers.

Q. Attendees can't hear audio.
A. If you're the person speaking, ensure that your microphone is set to an adequate volume level and is not muted. In the Flash Player control panel, use the Advanced Volume Control settings to make adjustments.

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Linux support

Q. I'm having trouble using Linux Flash Player.
A. Flash Player for Linux does not include support for RTMPS, and RTMPS is required for ConnectNow. To update Flash Player and enable RTMPS support, see "Linux Support for Acrobat.com" on the Adobe website at http://www.adobe.com/go/flashplayer_linux_support_en.

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Workspaces

• Can anyone be a workspace administrator?
• What special privileges do workspace administrators have?
• Can I lose access to or ownership of a document I authored?
• Is everyone a co-author for all documents in a workspace?
• Can I share a document in more than one workspace at a time?

Q. Can anyone be a workspace administrator?
A. Yes, anyone can be made an administrator by the workspace owner or other workspace administrators. However, administrator privileges are not assigned by default and should be limited to members who really need the additional responsibility.

Q. What special privileges do workspace administrators have?
A. Administrators can do the following:

Add and remove members to and from the workspace.
Promote and demote others to and from administrator.
Rename the workspace.
Delete workspace folders.
Delete files that they don’t own.
Move files that they don’t own out of the workspace.

Q. Can I lose access to or ownership of a document I authored?
A. Yes. If a workspace owner or administrator moves your document to another workspace that you aren't a member of, your relationship with the document ends.

Q. Is everyone a co-author for all documents in a workspace?
A. No. By default all members are assigned as co-authors when any document is put into a workspace. However, workspace owners and administrators can change permissions for one or more members at any time.

Q. Can I share a document in more than one workspace at a time?
A. No, but you can share a document with one workspace plus separate individuals at one time.

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CS Review

• What is CS Review?
• How does CS Review integrate with Acrobat.com?
• Can I share a review from outside the CS5 desktop application?
• How do others know that I have shared a review with them?
• What do those I share my files with need in order to use CS Review?

Q. What is CS Review?
A. CS Review is an online service that makes reviews of creative content more efficient by allowing design professionals to create a review, share it online, and get feedback. Certain Creative Suite 5 products have features to enhance the experience of using CS Review. CS Review is included with CS Live. Learn more about CS Live.

Q. How does CS Review integrate with Acrobat.com?
A. CS Review uses the reliable Acrobat.com servers to ensure that your reviews are available online and secure.

Q. Can I share a review from outside the CS5 desktop application?
A. Yes, you can upload a review and share it using the CS Review web client accessible from Acrobat.com. This requires that you save your design as a JPEG file and upload it to the web.

Q. How do others know that I have shared a review with them?
A. After you create a review, you can share it using the share functionality in Acrobat.com. An email is automatically created that includes a URL link to the review. Once the reviewer receives the email, he or she can then click the link, log in to Acrobat.com, and begin making comments on a review.

Q. What do those I share my file with need in order to view it?
A. All they need is an Adobe ID, which consists of an e-mail address and password that they create. If they already have an Adobe ID, they can use it with Acrobat.com. If they don't have an Adobe ID, they can sign up for one at Acrobat.com.

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